Terms and Conditions

1. About My Business
This website is operated by Alex McQuade, based in the United Kingdom. I create and sell handmade mixed‑media sculptures, brooches, and related artwork. By placing an order on this website, you agree to the Terms & Conditions below.
2. Products
All items are handmade and may vary slightly from photographs.
Colours may appear differently depending on your screen settings.
Product descriptions are provided as accurately as possible.
3. Prices & Payment
All prices are listed in GBP (£).
Payment is taken at the time of ordering.
I accept payments through trusted third‑party processors PayPal or Stripe.
4. Shipping – Please see full shipping policy.
5. Returns & Refunds Please see full Returns & Refunds Policy.
6. Intellectual Property
All artwork, images, designs, and content on this website are the property of Alex McQuade. They may not be copied, reproduced, or used without permission.
7. Limitation of Liability
I am not responsible for delays caused by postal services, customs, or events outside my control.
Nothing in these terms affects your statutory rights.
8. Contact
For any questions, email me at alexmcquade@live.co.uk
Last updated: May 2026

Privacy Policy

1. Introduction
This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or make a purchase. I am committed to respecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.
2. Who I Am
Business name: Alex McQuade
Location: United Kingdom
Contact email: alexmcquade@live.co.uk
I create and sell handmade mixed‑media sculptures, brooches, and related artwork to customers worldwide.
3. Information I Collect
I may collect the following information when you use my website or place an order:
Information you provide
Name
Email address
Postal address
Payment details (processed securely by third‑party providers)
Order information
Any messages you send via contact forms or email
Information collected automatically
IP address
Browser type
Pages viewed
Cookies (for basic website functionality and analytics, if enabled)
4. How I Use Your Information
I use your information to:
Process and deliver your orders
Communicate with you about your purchase
Respond to enquiries
Improve my website and customer experience
Meet legal, tax, and accounting obligations
I do not sell or share your personal data for marketing purposes.
5. Legal Basis for Processing
I process your information under the following lawful bases:
Contract: to fulfil your order
Legal obligation: for tax and accounting records
Legitimate interests: to improve my website and services
Consent: for optional email marketing (only if you opt in)
6. Sharing Your Information
I only share your data with trusted third parties when necessary, such as:
Payment processors (e.g., PayPal, Stripe)
Delivery companies (e.g., Royal Mail, courier services)
Website hosting and analytics providers
These providers only receive the information needed to perform their services.
7. International Orders
If you order from outside the UK, your information may be shared with postal or customs authorities in your country as part of the delivery process.
8. How Long I Keep Your Data
I keep your information only as long as necessary:
Order records: 6 years (legal requirement)
Email enquiries: up to 12 months
Marketing emails: until you unsubscribe
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to processing
Withdraw consent (for marketing)
Request data portability
To exercise any of these rights, contact me at alexmcquade@live.co.uk.
10. Cookies
My website may use cookies for:
Basic site functionality
Analytics (if enabled)
Shopping cart features
You can control cookies through your browser settings.
11. Security
I take reasonable steps to protect your information, including secure payment processing and encrypted website connections (HTTPS).
12. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: May 2026

Cookie Notice

1. What Are Cookies?
Cookies are small text files stored on your device to help websites function and improve your browsing experience.
2. How I Use Cookies
My website may use cookies for:
Essential site functionality
Shopping cart features
Analytics (if enabled)
Remembering your preferences
3. Managing Cookies
You can control or delete cookies through your browser settings.
Disabling cookies may affect how the website functions.
4. Third‑Party Cookies
Some cookies may be set by third‑party services such as:
Payment processors
Analytics tools
Embedded content (e.g., social media)
These providers have their own privacy policies.
Last updated: May 2026